Privacy Policy

XSARA(“we”, “us”) respects your privacy. This policy explains how we collect, use, disclose and protect your personal data when you use our website and services.

1. Information We Collect

• Information you provide directly, such as name, email, phone number and shipping address.
• Order details and purchase history.
• Payment information (processed by compliant third-party payment providers; we do not store full card numbers).
• Usage data such as IP address, device type and cookies.

2. How We Use Information

• To process and deliver your orders and to contact you about them.
• To provide customer support and respond to enquiries.
• To improve our products, services and website experience.
• To send news and promotions (only with your consent).
• To comply with legal obligations and prevent fraud.

3. Sharing With Third Parties

We share information only as needed with service providers that support our business, such as shipping carriers, payment processors and IT infrastructure providers. These providers are required to keep the data confidential and use it only for the specified purposes. We do not sell your personal data.

4. Cookies

We use cookies to make the site function correctly, remember your cart and analyse usage to improve our services. You can configure your browser to refuse cookies, but some site features may not work properly.

5. Data Retention & Security

We retain your data only as long as necessary for the purposes above or as required by law, and apply appropriate technical and organisational measures to protect it from unauthorised access.

6. Your Rights

You have the right to access, correct, delete, port, object to or restrict the processing of your personal data, and to withdraw consent at any time, by contacting us through the channels below.

7. Changes to This Policy

We may update this policy from time to time. Changes take effect when posted on this page along with the updated date.

8. Google API Services

Our website uses the Google Ads API (Keyword Planner) to analyze keyword search volume in Thailand for planning blog article topics that match our readers' interests. We access only our own Google Ads account and do not access, store or share any other users' Google account data. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

9. Contact Us

For questions about this Privacy Policy or to exercise your rights, contact XSARA, email: [email protected]